When leaders are not credible, team members are not likely to trust them. Gallup reports that employees who don’t trust their leaders are more likely to leave the organization than those at organizations with a high trust culture, making credibility one of the most important qualities of a good leader. Leaders gain credibility and team members’ trust by doing what they say they will do, holding themselves accountable for their words and actions, and putting the needs of the team before their own. Posner suggests that credibility, or the ability to be trusted, is one of the most important characteristics of a good leader. Think about how you respond in situations of unexpected change or stress.
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Employees will look to the leader for formal and informal guidance on how to react to the change or stress and consciously or unconsciously react in the same way. This is especially important in times of change or extreme stress.
Although they may not always realize it, team members constantly observe leaders and model their actions and reactions by how they see the leader react. The leader needs to be constantly aware of how they are acting, what they are saying and what message their nonverbal communication is sending. One of the most important qualities of a good leader is self-awareness. On the other hand, good leaders bring many benefits to their teams and entire organizations, like increased profit, customer satisfaction and employee retention, according to the Center for Creative Leadership.Īccording to Gallup research, the Great Resignation can be stopped with great leadership. In other words, bad leaders are the difference between a job you love and a job you might leave.
The human costs of bad leadership are just as bad and include low employee morale and decreased job satisfaction. A 2021 report by The Predictive Index also found that 63% of employers with bad employees were considering leaving their job with a bad manager within the next year. Gallup research suggests that in June 2021, 74% of employees said they sometimes experienced burnout on the job, and burned-out employees are 23% more likely to visit the emergency room.
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For example, it's estimated that poor leadership reduces team member productivity by up to 7%, according to The Ken Blanchard Companies ( PDF Source).Īdditionally, bad leaders also cost their organizations by increasing the potential for employees to become burned out. Even before the Great Resignation of the COVID 19 pandemic, bad leaders cost their organizations in terms of reduced productivity and employee turnover.
Good leadership can make the difference between enjoying your job and tolerating your job.īefore we dig into what makes a leader good, let’s think about the costs of bad leadership. If you have worked for a bad leader, you likely already have the answer to why good leadership matters. Tuition & Financial Aid Tuition & Financial Aid.The true value of becoming a certified John Maxwell Team Member is not only what John Maxwell brings to the Team, but also his teaching faculty, with years of hands-on experience and our entire Team of more than 20,000 members to date, who together, are making an impact on the world.Ĭlick Here for details on the opportunity to join the Program. "Nothing replaces Access, Influence and Experience". We are not only comprised of coaches, teachers, trainers, speakers and professionals or, those looking to break into these influential industries, but people who simply want to make an impact at their job, or within their organization, or even just within their own family. Maxwell to grow, both personally and professionally and receive the knowledge, training, years of experience, the brand name use, and the life-long support, that is needed to become a top leader.
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